Public Services 2026

Launched in 2023, Better Public Services is the transformation strategy for the public service aimed at delivering for the public and building trust.  The Public Service Transformation Framework is at the core of the strategy and comprises three priority themes:

• Digital and Innovation at Scale
• Workforce and Organisation of the Future
• Evidence-Informed Policies and Services Designed with and for the Public.

The transformation programme will enhance the resilience of the public service to face future challenges; apply modern working methods and digital tools; improve evidence-based decision-making; strengthen innovation strategies; improve policy-making and delivery of public services; and increase the capacity and efficiency of the public service.

In November 2025, the Government launched the Digital Public Services Plan 2030, which sets out a roadmap for delivering seamless, inclusive, and user-centred public services through digital transformation.

As a key part of the Better Public Services strategy, it represents Ireland’s most ambitious digital reform agenda to date. Central to the plan is the Life Events Approach, which designs services around important moments in people’s lives, such as starting school, becoming a parent, or accessing housing, making services more intuitive, proactive, and integrated.

The vision is to create an inclusive, digitally enabled and integrated public service provision that meets the needs and improves the lives of the people of Ireland.  Real progress is being made.  This conference will bring together key stakeholders from across Ireland’s public service to look ahead to what’s next and how we can deliver transformation at scale.

Event Details

Start date: 28 May, 2026

End date: 28 May, 2026

Start time: 09:00

End time: 16:00

Venue: Radisson Blu Royal, Dublin