Public Services 2023

Since the launch of Our Public Service 2020 in December 2017 there has been huge progress in the key areas of promoting innovation, digitalising services and improving the development of people and workforce planning. There are currently 370,000 public servants working across different sectors in Ireland, all working to deliver better, more effective services. In 2020 the Covid-19 pandemic sharply brought into focus the need for public service organisations to be responsive, resilient and agile. Ireland’s public services responded well and quickly to change the way they work to deliver services and meet the needs of citizens.

A number of reforms already in place under the on-going public service reform agenda greatly facilitated the rapid response to the challenges emerging from the pandemic — ‘build-to-share’ ICT infrastructure, the progressive digitalisation of services, a streamlined and centralised Government procurement system, a move to shared-services — as well as centralisation of strategic HR capability. Looking to the future, the Making Innovation Real Strategy, the Civil Service Renewal Strategy and Connecting Government 2030 all provide practical roadmaps. We are now beyond simply embedding innovation within organisations, with the new focus now on scaling up public service transformation.

This conference will bring together key stakeholders from across Ireland’s public sector to look ahead to what’s next and how we can collaborate to transform our public services.

Event Details

Start date: 23 May, 2023

End date: 23 May, 2023

Start time: 08:30

End time: 16:00